48-Hour Notice
Clients must provide at least 48 hours' notice to cancel or reschedule a scheduled cleaning appointment.
Our policies
Terms & Conditions
So that we can plan our teams and keep every appointment running on time, these are the terms that apply to scheduled cleaning services.
Late Cancellation Fee, $50
Cancellations made with less than 48 hours' notice will be subject to a $50 cancellation fee.
Same-Day Cancellation, $75
Cancellations made on the day of the scheduled cleaning will incur a $75 fee.
No-Show or No Access, $75
If we arrive at the scheduled time and cannot access the property, or the client is unavailable and has not provided access instructions, a $75 fee will apply.
Rescheduling
Clients may reschedule without a fee when at least 48 hours' notice is provided, subject to availability.
Emergencies
We understand that unexpected situations happen. Emergencies will be handled on a case by case basis at our discretion.
Property access
If you will not be home, arrange access ahead of time with a door code, lockbox or key. Please secure pets and let us know about anything we should avoid.
Pricing
Estimates are based on the information you provide. If the property is materially different from what was described, we will discuss any change with you before proceeding.
Satisfaction
If something is not right, tell us within a day or two and we will return to make it right.
Contact
Questions about these terms, or need to change an appointment? Call (844) 730-5142.
Free estimate
Questions about a booking?
Call us and we will help you move or plan your appointment.
Serving Greater Orlando, Florida.
Request a free estimate Call (844) 730-5142